FAQ
FAQ
Can I return a product purchased on Gobik.com t...
No, products purchased online must be returned through the Gobik.com return process.
Can I return a product purchased on Gobik.com t...
No, products purchased online must be returned through the Gobik.com return process.
How do I prepare my garment for return shipment?
Follow these instructions to send your garment to Gobik for a return.
How do I prepare my garment for return shipment?
Follow these instructions to send your garment to Gobik for a return.
Can I return a used product?
The items to be returned must keep their packaging and all original labels. In other words, they must be in new condition, without having been washed or used. Once the...
Can I return a used product?
The items to be returned must keep their packaging and all original labels. In other words, they must be in new condition, without having been washed or used. Once the...
How can I return a product?
If you are not 100% satisfied with your purchase, Gobik offers you the possibility to return or exchange the collection items. You can start the process from your customer account...
How can I return a product?
If you are not 100% satisfied with your purchase, Gobik offers you the possibility to return or exchange the collection items. You can start the process from your customer account...
Is there a return shipping cost?
Gobik will bear the cost of returns worldwide, provided that: It is a scheduled pick-up by Gobik. In the event that the customer arranges the shipment, all costs will be...
Is there a return shipping cost?
Gobik will bear the cost of returns worldwide, provided that: It is a scheduled pick-up by Gobik. In the event that the customer arranges the shipment, all costs will be...
When do I receive the money for a refund?
Once the return process is initiated and the product arrives at our facilities, we will proceed to review the items. After verifying that they are in perfect condition and have...
When do I receive the money for a refund?
Once the return process is initiated and the product arrives at our facilities, we will proceed to review the items. After verifying that they are in perfect condition and have...
