FAQ
FAQ
What happens if I am not at home at the time of...
If you are not available to receive your order, the courier company will try to deliver again. In addition, you will be able to coordinate a new delivery date or...
FAQ-Shipping
What happens if I am not at home at the time of...
If you are not available to receive your order, the courier company will try to deliver again. In addition, you will be able to coordinate a new delivery date or...
Can I change the delivery address once the orde...
If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...
FAQ-Orders
FAQ-Shipping
Can I change the delivery address once the orde...
If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...
What do I do if my order does not arrive within...
If your order does not arrive within the estimated timeframe, first check the status of your shipment with the tracking number provided to you by email. If the shipping agency...
FAQ-Shipping
What do I do if my order does not arrive within...
If your order does not arrive within the estimated timeframe, first check the status of your shipment with the tracking number provided to you by email. If the shipping agency...
How can I track my order?
Once you have placed an order, you will receive an email with your order confirmation. When the order leaves our facilities, you will receive another email with a tracking number...
FAQ-Orders
FAQ-Shipping
How can I track my order?
Once you have placed an order, you will receive an email with your order confirmation. When the order leaves our facilities, you will receive another email with a tracking number...
What are the shipping costs for an order?
The shipping cost depends on the location and the total amount of the order. In Spain, orders over 50 € are free of charge. For international shipments, both the shipping...
FAQ-Orders
FAQ-Shipping
What are the shipping costs for an order?
The shipping cost depends on the location and the total amount of the order. In Spain, orders over 50 € are free of charge. For international shipments, both the shipping...
Do you ship internationally?
Yes, we ship internationally. Please note that delivery times and costs will depend on depending on the destination.
FAQ-Shipping
Do you ship internationally?
Yes, we ship internationally. Please note that delivery times and costs will depend on depending on the destination.
