Shipping policy
At Gobik, we know that when you place an order on our website, you want to receive it as soon as possible. That’s why we have designed the best way to deliver your garments in perfect condition and in the shortest possible time.
The products on our website have the following approximate delivery times from the date the order is placed (additional delays may occur during Backroom promotional campaigns).
If your shipment requires customs clearance, delivery times will be affected, as this process is beyond Gobik’s and the corresponding transport agency’s control.
| Zone | Approximate time in business days |
| Spain (Mainland) | 2-3 days |
| Spain (Balearic Islands) | 3-5 days |
| Portugal (Mainland) | 2-3 days |
| Spain (Ceuta, Melilla), Portugal (islands) and Andorra | 4-6 days |
| Canary Islands | 10-14 days (sea freight) |
| Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Italy, Luxembourg, Netherlands, Czech Republic and Switzerland |
5-6 days (ground) 2-3 days (air) |
| United Kingdom | 3-4 days (air) |
| Rest of the European Union | 2-3 days (air) |
| United States and Canada | 3-4 days (air) |
| Australia, New Zealand and South Korea | 5-6 days (air) |
| Japan | 6 days (air) |
| Rest of the Americas | 4-5 days (air) |
| Rest of the world | 5-6 days (air) |
If products are not available for shipment, Gobik will cover the cost of partial shipments if the customer so wishes.
WEB SHIPPING RATES
| Zone | Shipping costs | Free shipping from |
| Spain (Mainland and Balearic Islands) | 4 € | 50 € |
| Spain (Ceuta and Melilla) and Andorra | 10 € | 80 € |
| Spain (Canary Islands) | 5 € sea freight | 80 € |
| Portugal (Mainland) | 4 € | 50 € |
| Portugal (Islands), Cyprus, Malta and Northern Ireland |
-150 € / 20 € +150 € / 5 € |
- |
| EU except Portugal (Islands), Cyprus, Malta and Northern Ireland |
20 € air 10 € ground |
150 € |
| United Kingdom (except Northern Ireland), Norway, Montenegro, Serbia, Switzerland and Turkey |
-150 € / 20 € +150 € / 5 € |
- |
| Australia, Canada, South Korea, United States, Japan and New Zealand | 15 € | 150 € |
| Rest of the world | 20 € | 150 € |
SHIPPING RATES TEAM STORE
| Payment type | Shipping type | Description | Cost ES | Cost EU | Cost INT | Handling |
|---|---|---|---|---|---|---|
| Grouped | Grouped | All garments together in a single shipment. This also applies to mixed shipments delivered to the project address. | FREE | FREE | FREE | - |
| Grouped | Multiple grouped | Garments grouped into 2 or 3 shipments. | FREE | FREE | FREE | - |
| Grouped | Individual | Individual shipments. Also applies to mixed shipments delivered to each customer's own address. | 5 € | 10 € | 15 € | - |
| Individual | Individual | Individual shipments. Also applies to mixed shipments delivered to each customer's own address. | 5 € | 10 € | 15 € | - |
| Individual | Grouped | A single shipment with the garments in separate bags. Also applies to mixed shipments delivered to the project's address. | - | - | - | 3 € |
| Individual | Multiple grouped | Between 2 and 3 shipments with the garments in separate bags. | - | - | - | 3 € |
| Individual | Grouped | All garments together in a single shipment. Also applies to mixed shipments delivered to the project's address. | - | - | - | FREE |
| Individual | Multiple grouped | Garments grouped into 2 or 3 shipments. | - | - | - | FREE |
DUTIES
Possible duties, taxes and other charges (for international shipments and those destined for the Canary Islands with a value over €150) (1), (2), are not included in the price of the item or in the shipping costs. These charges are the buyer's responsibility.
1.- Brexit.- Including purchases from the United Kingdom from October 31, 2019 onward.
2.- USA de minimis.- From August 29, 2025, the U.S. will eliminate the duty-free de minimis regime for all imported goods, regardless of origin. This means that all shipments with a value equal to or less than USD 800 will be subject to the relevant duties and taxes, which could affect the customs clearance process.
If the buyer refuses to pay these charges and requests the return of the order, Gobik will refund its value minus the shipping cost and subsequent return cost.
For more information on your country's tax rates, please contact your local customs office.
DELIVERY POLICY FOR AUTHORIZED NO-SIGNATURE DELIVERIES
Please note the following before completing your order:
If the customer expressly authorizes delivery of the order without a signature (for example, leaving the package in the building entrance, at the front door, concierge desk or similar location without in-person confirmation), responsibility for the package will be considered transferred to the customer at the moment the carrier leaves it at the indicated location.
GOBIK cannot assume responsibility for losses, theft or incidents that occur after an authorized delivery without direct custody.
We strongly recommend choosing secure delivery options or signed collections, especially for high-value orders.
DELIVERY POLICY FOR ORDERS OVER €500
In order to ensure safe and efficient delivery, we have implemented an additional security measure whereby for orders with an amount equal to or greater than €500 (including shipping costs, taxes and other charges), the recipient will be required to sign for receipt of the package at the time of delivery.
Due to this delivery requirement, it will not be possible to modify the delivery address, redirect the shipment to a Service Point, or authorize a no-signature delivery.
