Shipping policy
At Gobik, we know that when you place an order on our website, you want to receive it as soon as possible. That’s why we have designed the best way to deliver your garments in perfect condition and in the shortest possible time.
The products on our website have the following approximate delivery times from the date the order is placed (additional delays may occur during Backroom promotional campaigns).
If your shipment requires customs clearance, delivery times will be affected, as this is a process beyond the control of Gobik and the corresponding transport agency.
| Zone | Approximate lead time in business days |
| Spain (Mainland) | 2-3 days |
| Spain (Balearic Islands) | 3-5 days |
| Portugal (Mainland) | 2-3 days |
| Spain (Ceuta, Melilla), Portugal (islands) and Andorra | 4-6 days |
| Canary Islands | 10-14 days (sea freight) |
| Germany, Austria, Belgium, Denmark, Slovakia, Slovenia, France, Italy, Luxembourg, the Netherlands, Czech Republic and Switzerland |
5-6 days (ground) 2-3 days (air) |
| United Kingdom | 3-4 days (air) |
| Rest of the European Union | 2-3 days (air) |
| United States and Canada | 3-4 days (air) |
| Australia, New Zealand and South Korea | 5-6 days (air) |
| Japan | 6 days (air) |
| Rest of the Americas | 4-5 days (air) |
| Rest of the world | 5-6 days (air) |
If products are not available for shipment, Gobik will cover the cost of partial shipments if the customer so wishes.
WEB SHIPPING RATES
| Zone | Shipping costs | Free shipping from |
| Spain (Mainland and Balearic Islands) | 4 € | 50 € |
| Spain (Ceuta and Melilla) and Andorra | 10 € | 80 € |
| Spain (Canary Islands) | 5 € sea freight | 80 € |
| Portugal (Mainland) | 4 € | 50 € |
| Portugal (Islands), Cyprus, Malta and Northern Ireland |
-150 € / 20 € +150 € / 5 € |
- |
| EU except Portugal (Islands), Cyprus, Malta and Northern Ireland |
20 € air 10 € ground |
150 € |
| United Kingdom (except Northern Ireland), Norway, Montenegro, Serbia, Switzerland and Turkey |
-150 € / 20 € +150 € / 5 € |
- |
| Australia, Canada, South Korea, United States, Japan and New Zealand | 15 € | 150 € |
| Rest of the world | 20 € | 150 € |
TEAM STORE SHIPPING RATES
| Payment type | Shipping type | Description | Cost ES | Cost EU | Cost INT | Handling |
|---|---|---|---|---|---|---|
| Grouped | Grouped | All garments together in a single shipment. This also applies to mixed shipments with delivery to the project address. | FREE | FREE | FREE | - |
| Grouped | Multiple grouped | Garments grouped into 2 or 3 shipments. | FREE | FREE | FREE | - |
| Grouped | Individual | Individual shipments. Also applies to mixed shipments delivered to each customer’s own address. | 5 € | 10 € | 15 € | - |
| Individual | Individual | Individual shipments. Also applies to mixed shipments delivered to each customer’s own address. | 5 € | 10 € | 15 € | - |
| Individual | Grouped | A single shipment with the garments in separate bags. Also applies to mixed shipments delivered to the project address. | - | - | - | 3 € |
| Individual | Multiple grouped | Between 2 and 3 shipments with the garments in separate bags. | - | - | - | 3 € |
| Individual | Grouped | All garments together in a single shipment. Also applies to mixed shipments delivered to the project address. | - | - | - | FREE |
| Individual | Multiple grouped | Garments grouped into 2 or 3 shipments. | - | - | - | FREE |
DUTIES
Any applicable duties, taxes, and other charges (for international shipments and those destined for the Canary Islands with a value over €150) (1), (2), are not included in the item price or shipping costs. These charges are the buyer’s responsibility.
1.- Brexit.- Including purchases from the United Kingdom from October 31, 2019 onward.
2.- Minimis USA.- From August 29, 2025, the U.S. will eliminate the duty-free de minimis regime for all imported goods, regardless of origin. This means that all shipments with a value equal to or below 800 USD will be subject to the applicable duties and taxes, which could affect the customs clearance process.
If the buyer refuses to pay these charges and requests the return of the order, Gobik will refund its value minus the shipping cost and subsequent return cost.
For more information about your country’s tax rates, please contact your local customs office.
POLICY ON AUTHORIZED DELIVERIES WITHOUT SIGNATURE
Please keep the following in mind before completing your order:
If the customer expressly authorizes delivery of the order without a signature (for example, leaving the package in the building entrance, at the front door, with the concierge, or in a similar location without in-person confirmation), responsibility for the package is considered transferred to the customer at the moment the carrier leaves it in the indicated location.
GOBIK cannot assume responsibility for loss, theft, or incidents that occur after an authorized delivery without direct custody.
We strongly recommend choosing secure delivery methods or signed collection, especially for high-value orders.
DELIVERY POLICY FOR ORDERS OVER €500
In order to ensure delivery safely and efficiently, we have implemented an additional security measure under which, for orders with an amount equal to or greater than €500 (including shipping costs, taxes, and other charges), the recipient will be required to sign for receipt of the package at the time of delivery.
Due to this delivery requirement, it will not be possible to change the delivery address, redirect the shipment to a Service Point, or authorize a delivery without signature.
