Terms of service
These terms regulate the use of the website. gobik.com property of GOBIK SPORT WEAR S.L. (Hereinafter GOBIK), with address at C/ Músico Azorín Torregrosa 12, 30510, Yecla, Murcia e-mail gobik@gobik.com and telephone 968075006 with CIF B-73817280, registered in the Mercantile Registry under number MU83485, Folio 1, Volume 3000, Section 8, 1st inscription.
All orders placed in gobik.com necessarily implies as an essential, determining and indispensable condition, the unreserved acceptance by the Customer of the General Conditions of Use in force on the day on which the corresponding order is placed. In addition, the Customer acknowledges that acceptance of these conditions implies their application to the order to which they refer, as well as to any subsequent order, except in cases where new conditions are brought to its attention.
USERS
To purchase any of the products shown in GOBIK SPORT WEAR S.L., you must be legally entitled under Spanish law.
PURCHASE OF STANDARD PRODUCTS (COLLECTION)
The standard or collection products are those that you can buy in GOBIK without requesting their individualization.
With the purchase of standard products, by clicking on the "buy" button you make a binding offer to purchase. Before sending the binding order, you can check the order data (goods, quantity, price, shipping and payment method) at any time and change it if necessary. The order process can be cancelled at any time by exiting the order process.
The confirmation of the order is made with an automatic email immediately after the order has been sent and does not constitute acceptance of the offer by GOBIK.
If by computer error there is any mistake in the prices, GOBIK reserves the right to cancel and refund the order.
PURCHASE OF PRODUCTS CUSTOM WORKS (CUSTOMIZED)
Customized products are those that have been individualized by the customer, so that they are made according to their tastes, for example, with a particular design or color or the incorporation of logos. GOBIK will send you by e-mail the rates and conditions of product customization.
The customer has the control design, budget and delivery conditions for verification, and can send GOBIK your confirmation in writing or by email within two weeks of receipt. Upon receipt of this confirmation from you, the contract is concluded. You will then receive a short confirmation from GOBIK by email.
The customer can consult the specific terms and conditions for orders of products customized products in the dedicated area of our website.
TERMS AND CONDITIONS AGREEMENT TEAM STORE / PRE-ORDER
The products TEAM STORE / PRE-ORDER are part of GOBIK SPORT WEAR SL and are governed by the Terms of Use set forth for gobik.com, except as specified below.
1. All orders placed through the TEAM STORE / PRE-ORDER shall be considered FINAL and DEFINITIVE orders, with respect to, among other things, design, size, quantity and garments purchased, at the time the management period expires. No returns of the garments will be accepted, as they are customized garments and manufactured expressly and under order.
An order will be considered firm ONLY when it meets these premises:
- Online order confirmation, after having filled in all the order data.
- Payment of the indicated amount.
The absence of any of these two conditions will be considered for all purposes as an invalid order, with no possibility of claim by the customer once the order management period has expired.
No changes to the order will be admitted once the order management period has expired, at which time the manufacturing process of the customized garments will start.
2. Production of the global order will be started as long as the minimum order for each style, 10 units per garment, has been completed.
3. The group administrator of the TEAM STORE / PRE-ORDER will be designated as the GOBIK interlocutor, and will be responsible for transmitting information bi-directionally in the event of such information. The administrator is responsible for reviewing, confirming and completing the minimum order for each garment when necessary.
4. All orders processed through the TEAM STORE / PRE-ORDER will be manufactured as of the closing date of the order, and in compliance with the delivery deadlines pre-arranged with the administrator.
5. Delivery dates are estimated depending on the volume and complexity of the overall order.
6. No returns will be accepted for any item purchased through TEAM STORE / PRE-ORDER, except in case of manufacturing defects.
SIZE KIT
GOBIK makes available to the purchasers of its products CUSTOM WORKS a sample kit and a sizing kit. These will be at your disposal for a period of 7 days.
In the event that the kits are not returned within the period established in the delivery note, an invoice will be issued for them according to the standard price of each garment (price per unit from 10 units) according to the GOBIK price list in force at the time of shipment.
For your return, a return label is included in the shipment. Simply place all the garments inside a box or bag, perfectly packed, and attach the return label to the outside of the box or bag. The package must be delivered to the corresponding carrier so that they can send it to us.
The kits that GOBIK sends to check the quality and sizes must be treated with care, unused and unwashed.
PRICES
For customers within the European Union (EU), the prices indicated are final prices. They contain the relevant taxes, in particular VAT and all other price components. Shipping costs will be listed separately on the invoice.
For customers outside the EU, all prices quoted are net prices. The decisive criterion is the delivery address. If value-added tax is applicable in accordance with the statutory provisions in the country of receipt, this shall be payable additionally upon receipt of the goods. In addition, import duties may apply, which must be paid additionally by the customer upon receipt of the goods. The above-mentioned amounts will be charged either by the customs authorities or by the shipping company in charge of the shipment.
The price also includes transport and packaging costs. The customer shall bear a flat rate for postage which may vary according to the value of the order and the place to which it is to be shipped, with consideration of a possible surcharge for delivery to a remote area.
PAYMENT METHODS
Payment shall be made by any of the following means:
- Credit or debit card: all information will be processed through the bank's POS.
- PayPal: allows consumers to send payments online securely, conveniently and cost-effectively.
- Bizum: available for customers located in Spain.
- Bancontact: available for customers located in Belgium.
- iDEAL: available for customers located in the Netherlands.
PROPERTY RESERVATION
The goods remain the property of GOBIK until the payment requirements included in the shipping contract have been fulfilled (goods subject to retention of title).
The customer is obliged to treat the goods with care until the change of ownership takes place and the goods become his property.
GOBIK reserves the right of ownership and copyright for illustrations, designs, drawings, calculations and other documents delivered to the customer. This also applies to written documents that have not been designated as confidential. Before giving access to these documents to third parties, the customer shall require the express written consent of GOBIK.
COMPLAINTS
You can file a complaint form with the consumer. To do this, follow these steps:
- Download the form at this link:Claim form
- Send it by email to gobik@gobik.com.
RESPONSIBILITY
GOBIK excludes its liability towards the customer for slight negligence, insofar as this does not affect essential contractual obligations, damages resulting from injury to life, body or health or warranties arising under the Product Liability Act. The same applies to breaches by agents or legal representatives of GOBIK. An essential contractual obligation is given for obligations whose fulfillment enables the proper execution of the contract or on which the customer can and must rely on their fulfillment.
GOBIK's liability to an entrepreneur for slight negligence of an essential contractual obligation is limited to foreseeable and typical damages.
COPYRIGHTS, THIRD PARTY RIGHTS, RELEASE OF LIABILITY, IMPERMISSIBLE DESIGNS
If the customer delivers an own motif or exercises any other influence on the product (e.g. personalization of text), the customer assures GOBIK that such design, text and motif are free of third party rights. The customer shall be solely responsible for any infringement of copyrights and sample rights, personality protection rights or name rights. The customer also assures not to infringe the rights of third parties by individualizing the product. In particular, in the case of using legally protected logos, images, slogans, typographies or designs, the customer is responsible for obtaining written authorization from the legal owner and submitting it to GOBIK without being requested.
The customer shall release GOBIK from all claims and rights asserted for the infringement of such rights of third parties insofar as the customer is responsible for the breach of duty. The customer shall bear all defense costs and other damages incurred by GOBIK.
Designs containing images or inscriptions or other wishes of the customer that affect the privacy rights of third parties, containing pornography, intended for the distribution of prohibited propaganda or incite to commit crimes or participate in them, will not be produced by GOBIK.
In particular, clubs should be aware of any policies and guidelines of their leagues and associations regarding their apparel. GOBIK assumes no obligation or liability for possible violations.
Product labeling, self-promotion and personal rights All products supplied by GOBIK generally contain:
- One or more GOBIK logos and/or texts in a visible form.
- One or more GOBIK labels visibly sewn on, with a GOBIK logo and/or text.
- One or more GOBIK labels sewn on the inside, with a GOBIK logo and/or text.
- One wash-off label with GOBIK logo and/or text.
In addition, other materials of the textile product may bear the GOBIK logo, such as non-slip rubber or zippers.
GOBIK has the right to present its products on its website (on-line shop), in its catalogs (and on-line catalogs) as well as in other forms of product presentation, advertisements, etc. regardless of their form (electronic or written), and at exhibitions.
GOBIK may mention the client in different media as a reference. This also includes the mention and use of any of the protected names or logos. GOBIK shall not be obliged to mention the customer. The customer may restrict or prohibit being mentioned by GOBIK.
In the event of production error or overproduction, GOBIK reserves the right to use such products as samples available to other customers or for use in internal controls.
DESIGN CONDITIONS (CUSTOM WORKS)
- The designs made by GOBIK are the exclusive property of the latter, therefore GOBIK may make use of such designs for promotional and informational purposes.
- The customer declares under his sole responsibility, that he has the relevant authorizations for the use of both the logos and any other graphics that have been provided to GOBIK to include in the design.
- As for the designs that have not been completely made by GOBIK and have been submitted by the customer, the order confirmation by the customer authorizes GOBIK to use it for promotional and informational purposes only.
COMMUNICATIONS
The customer can contact GOBIK by mail to GOBIK SPORT WEAR S.L., with address at C/ Músico Azorín Torregrosa 12, 30510, Yecla, Murcia (Spain), or by e-mail to the following address gobik@gobik.com or by phone at +34 968 075 006.
APPLICABLE LAW AND FORUM
This purchase system is subject to the legislation in force in Spain (Civil Code, Commercial Code, Law 7/1996 of January 15, 1996, on the regulation of retail trade, Law 7/1998, on the General Conditions of the contract, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999 of December 17, 1999, on telephone and electronic contracting with general conditions and Law 34/2002, on Services of the Information Society and Electronic Commerce). In accordance with Law 34/2002 of July 11, 2002, the contract shall be presumed to have been concluded at the seller's domicile (Spain). If there are any disagreements that may arise as a result of this contractual relationship and cannot be resolved amicably, it will be submitted to the Courts that are considered competent in each case.
EXTRAJUDICIAL RESOLUTION OF CONFLICTS
Pursuant to art. 14 of EU Regulation 524/2013.
In this regard, if the purchase between you and us has been concluded online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to apply with us for an out-of-court resolution of consumer disputes accessible through the address https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
