FAQ

Can I cancel my order if I have just placed it?

Yes, you can request the cancellation of your order as long as it has not been processed. That is, even if the payment has been made, the order has not left our facilities.

To process your cancellation, please use one of the following options:

  • Open an online chat and have your personal data and order number ready.
  • Send us an email to shop@gobik.com with your personal data and order number.
Back to blog