FAQ

FAQ

How should I wash my Gobik products?

In each product sheet you can consult the Product Care section to find out the best way to wash it. However, you can follow these general recommendations: Do not dry...

FAQ-Products

How should I wash my Gobik products?

In each product sheet you can consult the Product Care section to find out the best way to wash it. However, you can follow these general recommendations: Do not dry...

Read more

Can I return a product purchased on Gobik.com t...

No, products purchased online must be returned through the Gobik.com return process.

FAQ-Returns

Can I return a product purchased on Gobik.com t...

No, products purchased online must be returned through the Gobik.com return process.

Read more

Can I add products to a confirmed order?

Once an order has been placed, it is not possible to modify it, since our logistics system is automated to deliver your items as soon as possible.  

FAQ-Orders

Can I add products to a confirmed order?

Once an order has been placed, it is not possible to modify it, since our logistics system is automated to deliver your items as soon as possible.  

Read more

What are the differences between chamois pads G...

Check out our comparison guide for chamois pads to find your ideal model and see the main differences between them: Guide to chamois pads GOBIK.

FAQ-Products

What are the differences between chamois pads G...

Check out our comparison guide for chamois pads to find your ideal model and see the main differences between them: Guide to chamois pads GOBIK.

Read more

Why doesn't Paypal appear as a payment method?

Remember that with this payment method we only accept orders with a total amount of less than 150 €.

FAQ-Orders

Why doesn't Paypal appear as a payment method?

Remember that with this payment method we only accept orders with a total amount of less than 150 €.

Read more

What types of damage can void my warranty claim?

Irreparable damage from the causes listed below may void a repair or warranty claim: Dyes. Abrasions from dropping or tearing. Adhesives or cuts with scissors. Scratches with Velcro. Incorrect washing...

FAQ-Warranty

What types of damage can void my warranty claim?

Irreparable damage from the causes listed below may void a repair or warranty claim: Dyes. Abrasions from dropping or tearing. Adhesives or cuts with scissors. Scratches with Velcro. Incorrect washing...

Read more