FAQ

FAQ

What happens after I send the garment in for wa...

After analyzing the garment, we will inform you if its repair or replacement is covered by the product warranty. If the damage is not covered by the warranty, we will...

FAQ-Warranty

What happens after I send the garment in for wa...

After analyzing the garment, we will inform you if its repair or replacement is covered by the product warranty. If the damage is not covered by the warranty, we will...

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Is there any cost for shipping my product under...

Once a warranty request is accepted, we will email you a return mailing label.There will be no cost to you for this shipment.

FAQ-Warranty

Is there any cost for shipping my product under...

Once a warranty request is accepted, we will email you a return mailing label.There will be no cost to you for this shipment.

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What happens if I am not at home at the time of...

If you are not available to receive your order, the courier company will try to deliver again. In addition, you will be able to coordinate a new delivery date or...

FAQ-Shipping

What happens if I am not at home at the time of...

If you are not available to receive your order, the courier company will try to deliver again. In addition, you will be able to coordinate a new delivery date or...

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Can I change the delivery address once the orde...

If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...

FAQ-Orders
FAQ-Shipping

Can I change the delivery address once the orde...

If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...

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Why is my order taking so long to arrive?

Due to the high volume of work during Black Friday, the preparation and shipping times are often affected. Our team will do their best to get your order to you...

FAQ-Black-Friday

Why is my order taking so long to arrive?

Due to the high volume of work during Black Friday, the preparation and shipping times are often affected. Our team will do their best to get your order to you...

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What is Black Friday?

It is a period of discounts from e-commerce stores that usually begins on the fourth Friday of November, an ideal date to start buying Christmas gifts. At Gobik.com we usually...

FAQ-Black-Friday

What is Black Friday?

It is a period of discounts from e-commerce stores that usually begins on the fourth Friday of November, an ideal date to start buying Christmas gifts. At Gobik.com we usually...

Read more