Gobik will bear the cost of returns worldwide, provided that:
- It is a scheduled pick-up by Gobik. In the event that the customer arranges the shipment, all costs will be borne by the customer.
- It is the first return of your order.
Returns that meet these points WILL incur shipping costs:
- Items purchased at a discount, i.e., from the section Backroom section of our website or purchased in discount campaigns, such as Black Friday.
- If you are within the 30-day period to request a refund, you want to request it a second time.
- Returns for an amount less than 25€.
