FAQ

I can't add my card to Apple Wallet

If you're having trouble saving your The Gobik Band card, make sure you're using a compatible Apple device and that the download link matches your account.

If you're opening the email from a computer, try accessing the link from your iPhone. Also make sure you're using an up-to-date version of iOS.

If the problem persists, contact our Customer Service team, indicating the email address you registered with for The Gobik Band.

Back to blog