FAQ

I have paid for an order but have not received any confirmation.

Whenever you place an order on our official Gobik.com website you will receive a confirmation email.

If you have not received it, there may be several reasons:

  1. Check your SPAM or junk mail folder in case it has been incorrectly classified.
  2. Verify that the domain of the website where you have placed the order is exactly: https://gobik.com/ If not, it is possible that you have been the victim of a scam with a fake website similar to our official website.
  3. Check that you are accessing the correct email address with which you registered with Gobik.com and with which you placed your order.
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