FAQ
FAQ
Can I add products to a confirmed order?
Once an order has been placed, it is not possible to modify it, since our logistics system is automated to deliver your items as soon as possible.
FAQ-Orders
Can I add products to a confirmed order?
Once an order has been placed, it is not possible to modify it, since our logistics system is automated to deliver your items as soon as possible.
Why doesn't Paypal appear as a payment method?
Remember that with this payment method we only accept orders with a total amount of less than 150 €.
FAQ-Orders
Why doesn't Paypal appear as a payment method?
Remember that with this payment method we only accept orders with a total amount of less than 150 €.
Can I change the delivery address once the orde...
If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...
FAQ-Orders
FAQ-Shipping
Can I change the delivery address once the orde...
If you need to change the delivery address, please contact our customer service as soon as possible. We will do our best to change the address before the order is...
I have paid for an order but have not received ...
Whenever you place an order on our official Gobik.com website you will receive a confirmation email. If you have not received it, there may be several reasons: Check your SPAM...
FAQ-Orders
I have paid for an order but have not received ...
Whenever you place an order on our official Gobik.com website you will receive a confirmation email. If you have not received it, there may be several reasons: Check your SPAM...
How can I track my order?
Once you have placed an order, you will receive an email with your order confirmation. When the order leaves our facilities, you will receive another email with a tracking number...
FAQ-Orders
FAQ-Shipping
How can I track my order?
Once you have placed an order, you will receive an email with your order confirmation. When the order leaves our facilities, you will receive another email with a tracking number...
What are the shipping costs for an order?
The shipping cost depends on the location and the total amount of the order. In Spain, orders over 50 € are free of charge. For international shipments, both the shipping...
FAQ-Orders
FAQ-Shipping
What are the shipping costs for an order?
The shipping cost depends on the location and the total amount of the order. In Spain, orders over 50 € are free of charge. For international shipments, both the shipping...
