FAQ
FAQ
Can I return a used product?
The items to be returned must keep their packaging and all original labels. In other words, they must be in new condition, without having been washed or used. Once the...
FAQ-Returns
Can I return a used product?
The items to be returned must keep their packaging and all original labels. In other words, they must be in new condition, without having been washed or used. Once the...
How can I return a product?
If you are not 100% satisfied with your purchase, Gobik offers you the possibility to return or exchange the collection items. You can start the process from your customer account...
FAQ-Returns
How can I return a product?
If you are not 100% satisfied with your purchase, Gobik offers you the possibility to return or exchange the collection items. You can start the process from your customer account...
Is there a return shipping cost?
Gobik will bear the cost of returns worldwide, provided that: It is a scheduled pick-up by Gobik. In the event that the customer arranges the shipment, all costs will be...
FAQ-Returns
Is there a return shipping cost?
Gobik will bear the cost of returns worldwide, provided that: It is a scheduled pick-up by Gobik. In the event that the customer arranges the shipment, all costs will be...
When do I receive the money for a refund?
Once the return process is initiated and the product arrives at our facilities, we will proceed to review the items. After verifying that they are in perfect condition and have...
FAQ-Returns
When do I receive the money for a refund?
Once the return process is initiated and the product arrives at our facilities, we will proceed to review the items. After verifying that they are in perfect condition and have...
Can I cancel my order if I have just placed it?
Yes, you can request the cancellation of your order as long as it has not been processed. That is, even if the payment has been made, the order has not...
FAQ-Orders
Can I cancel my order if I have just placed it?
Yes, you can request the cancellation of your order as long as it has not been processed. That is, even if the payment has been made, the order has not...
How do I choose the right vest for me?
Find the ideal cycling vest for the climate or discipline you practice. Use our comparison chart to find the differences between all the models in our range. Consult our comparison...
FAQ-Products
How do I choose the right vest for me?
Find the ideal cycling vest for the climate or discipline you practice. Use our comparison chart to find the differences between all the models in our range. Consult our comparison...
